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Mobile app version 2.3.203 not working on Android devices

Nov 25 at 03:50pm GMT
Affected services
Cinapsis

Resolved
Nov 25 at 03:50pm GMT

We are currently investigating an issue with the mobile app v2.3.203 which crashes the Cinapsis app upon launching on Android devices. If you haven't updated the app to this latest version, PLEASE DO NOT MANUALLY UPDATE IT until we resolve this issue.

A possible workaround is to:

You may see a warning message asking if you can trust the app. Press 'Download' and install the app on your device.

We appreciate your patience while we find a permanent fix for this.